I'm a well read grad student who's bluntly honest about all things, although I try to be most honest about myself.
It used to be when I reset the password, I was automatically logged in so at least I could view things.
Now it wants me to log in again. And then insists that the account is locked out and I reset the password. And then I have to sign in again and it insists that the password be put it, and the account is locked out, and...
I give up.