I'm a well read grad student who's bluntly honest about all things, although I try to be most honest about myself.
And Heimdall is underused in Marvel: he's a fascinating character they don't use all that often. He's also more empathetic than I remember every time I see him. It's the fact that he's never around that makes me forget, but there it is. Every time.
This is mostly told via a flashback, squished between the moments between Heimdall and Thor. It's absolutely lovely seeing them talk, and I hope to see more of this, although I suspect that Heimdall will continue to be sorely underused in the future.